Privacy policy

1. Who processes the data

The UltimateBot team is responsible for the data. Discord is the platform the bot runs on and has its own privacy policy, which also applies to your use of Discord.

2. What we store

Depending on the features enabled on each server:

• Discord identifiers: server, channel, role and user IDs.
• Server settings you make in the dashboard or with commands.
• Community: experience and levels, economy balances and purchases, birthdays, suggestions and votes, giveaways and entrants, reminders, AFK status.
• Moderation: warnings, punishments, reasons, moderation history, appeals and automod violations (with an excerpt of the message that triggered it).
• Support: tickets, their transcripts and modmail conversations.
• Backups: the server structure (roles, channels, categories, permissions, settings and emojis).
• Logs of server events if you enable logging (for example, deleted or edited messages, joins and leaves).
• Aggregated statistics: number of messages per channel, user, day and hour, and member growth. We don't store message text for this.
• Web dashboard: your Discord ID, name and avatar, and your list of servers, obtained when you sign in.

3. Extra data with Premium

With Premium, backups can also include recent messages from channels (up to the configured limit), the member list with their roles, bans and the audit log, so they can be restored. External copies can also be stored at the destination the server itself configures.

4. What we use it for

Only to provide the bot's features: restoring backups, applying moderation, calculating levels and balances, showing statistics and logs, and letting you configure the bot from the dashboard. We count clicks on website links (for example, "Add to Discord") anonymously, without storing IPs or cookies, to know which pages work best. If your browser sends "Do Not Track", we don't count them.

5. How long

• A server's data is kept while the bot is on it and the server uses it.
• Backups: up to 10 per server on the free plan and 50 with Premium; with Premium you can set automatic retention of 7, 30, 90 or 365 days.
• Moderation warnings: the server can set them to expire after a number of days.
• Service availability samples: 45 days.
• Kicking the bot does not delete data automatically: if you want it removed, follow the steps in the next section.

6. How to delete your data

• Delete backups with /backup delete or from the dashboard.
• Disable modules and clear their settings from the dashboard.
• To delete all data of a server, or your own data as a user on any server, ask us through our Discord support server. We will handle it within a reasonable time and confirm when it's done.

7. Who it's shared with

We don't sell or hand over data to third parties. Data is stored on the server that hosts the bot. Some features talk to external services only when you use them: Discord (always), music platforms to play songs, RSS feeds, YouTube, Bluesky or Twitch for the alerts you set up, and the webhooks or external backup destinations the server itself defines.

8. Dashboard and cookies

The dashboard uses a single technical session cookie to keep you signed in. Theme and language preferences are stored in your browser. More details in the cookie policy.

9. Minors

UltimateBot is for people who meet the minimum age Discord requires in their country. We don't collect data from anyone who can't use Discord.

10. Your rights

You can ask for access to your data, its correction or deletion, and object to its processing. If your country's law gives you more rights, you can exercise them too. Write to us through our Discord support server.

11. Changes to this policy

If we change anything important, we will announce it on the What's new page and on the support server.

12. Contact

For any privacy question, contact us through our Discord support server.