The problem
Support by direct message is chaos
Questions arrive from everywhere, nobody knows who is handling what and conversations get lost.
Tickets and modmail
Discord ticket and modmail bot
Help your community in order: every request in its own ticket, with its history and no lost messages.
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How UltimateBot solves it
One place for every request
Button panels open private tickets, staff claim them and a transcript is saved when they close. With modmail, messaging the bot opens a thread for the staff.
What's included
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Ticket panels Free
Up to 3 button panels on the free plan.
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Forms and categories Premium
Questions when opening a ticket and up to 10 panels.
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Transcripts Premium
When a ticket closes, the conversation is saved and viewable in the dashboard.
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Live inbox Premium
Claim, answer and close tickets from the web.
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Modmail Premium
Members DM the bot and staff answer from a thread.
Main commands
/ticket panel create/ticket close/ticket claim/ticket add/tickets info
Frequently asked questions
Are tickets free?
Yes, with up to 3 panels. Premium adds forms, transcripts, a live inbox, up to 10 panels and modmail.
Can I see old tickets?
Yes, in the transcripts section of the dashboard.
Does modmail reveal who replies?
You can turn on anonymous replies so the member only sees the server's name.
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Try it on your server
Create your first ticket panel from the dashboard.
Add to Discord — freeNo card · ready in 1 minute · transparent permissions